Terms of service

Terms of Service

Welcome to Ivory by Amy. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

Ivory by Amy is an online boutique offering bridal and special occasion apparel. We reserve the right to update, change, or replace any part of these terms at any time without prior notice.

2. Products & Availability

We strive to display our products and colors as accurately as possible. However, actual colors may vary depending on your screen settings. All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time.

3. Pricing & Payments

All prices are listed in U.S. dollars. Prices are subject to change without notice. Payment must be received in full before orders are processed and shipped.

4. Shipping

We offer free standard shipping on all orders. Processing times are typically 1–3 business days. Delivery times may vary based on location and carrier delays.

5. Returns & Store Credit

Eligible items may be returned within 14 days of delivery for store credit only. Returned items must be unworn, unwashed, and in original condition with tags attached.

6. Order Cancellations

Once an order has been placed, we cannot guarantee changes or cancellations. Please contact us as soon as possible with any requests.

7. Limitation of Liability

Ivory by Amy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, United States.

9. Contact Information

For any questions regarding these Terms of Service, please contact us through our website contact page or customer support email.