Refund policy

We want you to love your purchase. If you're not completely satisfied, eligible items may be returned within 14 days of delivery for store credit only. Items must be unworn, unwashed, and returned in their original condition with tags attached. Customers are responsible for return shipping costs. Once your return is received and approved, store credit will be issued.

To start a return, you can contact us at ivorybyamy@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ivorybyamy@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.